Conversion of Unsatisfied Customers to Loyal Ones

Customer Service and Telephoning – More
Developed by Academics of University of London (UK), including; members of Customer Service institute of America (CSIA), who have more than Seventeen (17) years of working experience in the corporate world.

This training provides a strong grounding in the principles of customer service and telephoning skills and helps employees develop critical skills for a wide range of real world professional situations.

It is designed for Companies looking for capacity building trainings that will make their employees to become more productive and value adding at related fields within their establishments in Cameroon and Africa.

Mode of study: Classroom
Course Duration: One (1) day